/ Syncro AS panel update procedure
As part of our regular improvement program for
the Syncro control panel range, occasionally
there are new revisions of panel firmware issued.
These revisions provide new features, support
for new devices manufactured by our detector
partners and resolution of problems that may
have been reported.
New firmware versions are notified by means
of the In The Technical Loop e-bulletins.
It is our general recommendation that, unless
the support for the new features or devices
is required on a system, the panel firmware
should not be updated.
We also recommend that ALL panels on the same
network must have the same firmware installed,
to avoid any problems that might result from
incompatible firmware versions on different
In the event that it is necessary to update
the panel firmware, the Loop Explorer configuration
software has a utility built in to perform
the update. Selecting the Loop Explorer “Tools”
menu leads to a “Flash” option
which, when selected, provides full instructions
on the update process.
Before performing the firmware
update process, ensure that you have an up
to date copy of the site configuration for
all panels (on the network).
After updating the panel
firmware Autolearn the panel,
then re-load the configuration into the panel
This process ensures that the site configuration
file is correctly stored in the right memory
locations for the firmware revision installed
and will properly respond in accordance with
the site settings.
Tip – to avoid waiting
for the panel to initialise before selecting
the Autolearn menu option, it is possible
to force the panel to Autolearn by pressing
and holding the front panel “Function
1” and “Enter” buttons whilst
pressing and releasing the internal processor
reset button. Continue to hold these buttons
until the “Re-initialising” message
is shown on the panel display.
For details of the
Syncro firmware update procedure: